Managed services have become a linchpin in the strategy of companies looking to harness technology for growth, efficiency, and innovation.
We delve into the transformative world of managed services and their role in business strategy.
The shift from in-house tech management to outsourcing to specialized tech companies represents a strategic reorientation for many businesses. This critical decision allows companies to focus on their core competencies, entrusting the technological complexities to expert service providers. Yet, challenges arise, especially for tech-centric businesses that prioritize maintaining control over their IT infrastructures.
We explore this delicate balance between managing in-house technology and reaping the benefits of outsourced services.
This blog post and accompanying podcast are tailored for business leaders contemplating the shift to managed services and MSPs aiming to align their services with client success. Stay tuned as we navigate the dynamic and evolving landscape of managed services and AI applications in business.
Episode # 122
Today’s Guest:
Dave Sobel, Host of the Business of Tech podcast and owner of MSP Radio
- Website: Business of Tech
- Youtube: MSP Radio
- Twitter: MSPRadio
What Listeners Will Learn:
In today’s podcast, you’ll gain insights into several key areas:
- Choosing the Right MSP: We discuss how selecting a managed services provider (MSP) goes beyond technical capabilities and involves making a strategic business decision.
- Acquiring the Right Talent: Tackling the crucial question of talent acquisition from outsourced providers, we weigh the pros and cons of direct involvement in the selection process versus trusting the expertise of MSPs.
- Meeting Business Expectations: How are companies’ expectations of MSPs being met, and what improvements can be made to these partnerships?
- Evolving Landscape of Managed Services: Examining current trends in the managed services sector to understand whether their prevalence is increasing and how this impacts business strategies.
- The Role of MSPs in Client Success: Delving into how MSPs can ensure their clients achieve success and support them in their business journey.
- AI in Business: Understanding the application of AI, especially Generative AI, in business, its strengths, limitations, and scenarios where it may not be the ideal solution.