The Future of Call Centers: AI-Powered Voice Solutions with Chris Barkhurst

In the rapidly evolving landscape of artificial intelligence, introducing AI-powered voice solutions, particularly in call centers, marks a significant revolution. This transformative shift is not just about automating conversations but about redefining the very essence of customer interactions. AI voice technologies, harnessing advanced algorithms and vast data sets, enable call centers to provide more personalized, […]

122 – Mastering Managed Services: Making the Right Choice for Your Business with Dave Sobel

Managed services have become a linchpin in the strategy of companies looking to harness technology for growth, efficiency, and innovation.  We delve into the transformative world of managed services and their role in business strategy.  The shift from in-house tech management to outsourcing to specialized tech companies represents a strategic reorientation for many businesses. This […]

Generative AI Tech Stack Evolution

AI Tech Circle​
Hey Reader!
Before you read the weekly updates, I wanted to ask how your New Year’s resolutions are going since we are already in the first weekend of 2024. If you need tips to turn your resolutions into actions, I have shared my experiences with you, read over here.
Generative AI Tech Stack Evolution
We enter an era marked by rapid advancements and unprecedented integration of artificial intelligence in over IT ecosystem.
At the heart of this evolution lies a sophisticated…

Unlock a New Year of Success: Transform Your Resolutions into Real Achievements

AI Tech Circle​
Hey Reader!
Today is the last day of the year 2023. We all are targeting to have New Year resolutions for 2024, which is becoming so common norm that we do all the planning. After a few years, this planning is usually going in vain as very few are following up, and the rest all are going back to normal the way they have been living for the last few years.
New Year resolutions are becoming mundane rituals to follow and then get dragged with the routine issues. another thing I…

Learning the core principles of AI ethics

AI Tech Circle
Hey Reader!
With the gap of a 1-week break due to the holiday season, I am back with the weekly newsletter. This week I got a chance to look into the Ethical #AI with the new regulations by different Governments and adoption is at the highest level. thought of going through the fundamentals of ethical AI and it requires transparency in how decisions are made and accountability for those decisions.
Issues arise when AI systems are “black boxes” with decisions that are not…

Generative AI use cases Text Summarization

AI Tech Circle
Hey Reader!
This week’s roundup is all about the latest happenings of AI:
Generative AI use cases Text Summarization
Weekly Latest news & updates
Courses, events, and Tech tools to try
Before I start the topic of today, thank you so much for your wonderful feedback for this newsletter, keep sharing it.
This week we are also witnessing the COP28 (The 2023 United Nations Climate Change Conference) happening in Dubai from Nov 30 to Dec 12, 2023. Let’s all pledge and play a role…

AI in Business: Beyond Theory, Embracing Real-World Application with Abdul Jabbar Sani

In this era where technology is not just an enabler but a driver of business innovation, Artificial Intelligence (AI) stands at the forefront of this transformation. AI is no longer a futuristic concept; it’s a tangible, powerful tool reshaping how businesses operate and compete across various industries. Generative AI, a subset of AI, has started […]

How to validate your first Generative AI Use Case

5 Steps to Validate Your 1st Gen AI Use Case
I recently looked into various areas for introducing Generative AI use cases within any organization. If you look into your organization’s ecosystem, all the tech folks are trying to find the use cases to implement Generative AI or how it can benefit them.
Therefore, what we are seeing as the approach is to identify and work on potential use cases positioned by the Product vendors who are primarily driving these use cases, while some organizations…

A Techie’s Guide to Life Beyond the Keyboard with Sylvia Worsham

Today’s topic is more than just talking about technology; it is a refreshing deviation from our usual tech-focused narratives.  We’re exploring life beyond the screens and code, diving into themes of personal growth, emotional wellness, and life transitions. Today, I have requested a special guest, a former corporate professional turned life coach, to join us […]

5 approaches for deploying ​Generative AI​

Deployment of Generative AI in your existing IT ecosystem
You have all started working on how Generative AI can be incorporated into the existing IT ecosystem so that you can start getting the benefits. It is a critical and vital area to address, as every organization uses and has quite a different applications and systems portfolio. It leads to a challenge of how Generative AI will fit into the overall enterprise architecture.
This week, I have learned five significant approaches for…